One of the biggest takeaways from Catalyst Dallas, was from Andy Stanley’s second talk. I find it it pertains in a very literal way to all church creative and technology folks.
“If you don’t know why something is working when its working, you wont know how to fix it when it breaks” – Andy Stanley
It’s such a great truth for any organization. If you don’t know how your processes work, then when they stop working you won’t know how to put them back to work.
So for the technology related fields it’s super important. The more frequent you use the process, the more important it becomes. Think about all the tehcnology that you use for your Sunday service or services: lighting board, sound board, M/E switchers, microphones, cameras, lights, and an infinity of cables. Have you thought about how all this works? If your equipment stopped working today, would you have it fixed on time by Sunday?
And some things are just really super hard, for example, I have no idea how to fix a smoking machine or an intel light. I’m not sure if I would know how to fix a mic the first time I open it. I don’t even know if I could fix one ever!
But dive in where you can. Where you have seen that equipment sometimes flakes. What was one of the last things that went wrong or broke, that affected your service? Concentrate on things like this.
If we spend some time finding out how to repair our tech processes, I assure you, next time something goes wrong, you will be much better prepared. You will be the rockstar that saved us, instead of the one that dropped the ball.
As an exercise, spend some time looking at your equipment, your systems. Do you know how to fix them? It’s made me think a lot about it, and I’ve realized that there are parts where I can still improve. I could learn more all the time. It’s just a matter of setting time aside, and the return might not be obvious right away, but next time there are technical difficulties, you will know what to do.